·         Review and manage ongoing relationships with outside vendors including: claims adjusting, medical management, outside legal, technology/software firms.

·         Conduct marketing efforts for all vendors, including RFIs, RFPs, presentations and contract negotiations.

·         Manage transition / implementation of new vendor services.

·         Develop gain sharing agreements and scorecards / benchmarking to measure best practices.

·         Coordinate data quality initiatives among all vendors to ensure highest level of reliability for reporting and analysis.